IT Managed Services

 

Program Management:

   Process of Managing multiple Ongoing projects.

 

Service Desk Management:

   •  Technical Support/Web-based support

   •  Programming, Design, Content and Networking support.

 

Server/Systems Management

   IT organizations face increasing complexity and costs associated with operating    multiple server platforms across diverse departments, sites and locations.

 

Database Management:

   •  Database Performance Management

   •  Database Administration

   •  Database Backup & Recovery

 

Application Support/Maintenance-

   We can undertake managing of servers, application maintenance and upgrading of    services. For maintenance,we have industry leading Service Level Agreements (SLA's),    an optimized process for communicating a maintenance request and time-tested    maintenance methodology. By partnering with us for application maintenance, you will    spend lesser and be able to focus more on revenue generating development projects.    With our At-site Plus Offshore maintenance service, you will overcome t he strenuous    resource ramp-up/ramp- down cycles that maintenance requires.

 

Network Management

   In general, network management is a service that employs a variety of tools,    applications, and devices to assist human network managers in monitoring and    maintaining networks.

 

Mail Management:

   Its about managing your mail servers.

   •  Mail storage Challenges

   •  Security